Frequently Asked Questions
Who supplies and delivers my vehicle?
All our vehicles are supplied by UK franchised dealers authorised by the vehicle manufacturer. Your vehicle will be delivered FREE of charge to your business premises, work premises or home.
Who will my finance agreement be with?
We will arrange the finance but your finance agreement will be with one of the UK’s major car and van leasing funders. See our
Finance section for more information.
Do I need to pay an initial payment?
The standard deposit or initial payment is usually 3 times the monthly payment and is paid to the finance company prior to the vehicle being delivered. You can increase your initial payment in order to lower your monthly payments.
Are there any hidden charges?
No. Sometimes a document fee applies but this will always be stated on your quote.
What happens at the end of the agreement?
Contract Hire - At the end of the agreement the finance company will arrange for the vehicle to be collected from your premises on a mutually convenient day. If there is any major damage on the vehicle then you will charged accordingly.
Finance Lease – you need to pay any final payment due and sell the vehicle to a third party and you keep 98% of the sales proceeds. Alternatively you can extend the lease by paying a ‘peppercorn rental’ per annum equivalent to your previous monthly payments. So if your monthly lease payment was £250+vat per month your annual rental would now be £250 + vat.
What happens if I go over the agreed mileage?
Contract Hire - For every mile you exceed the contract mileage you will pay an excess mileage charge. The excess mileage charge will stated on your quote and finance documents.
Finance Lease and Hire Purchase – there are no mileage restrictions!!
Can I buy the vehicle at the end?
Yes. The contract hire company will give you a price to buy the vehicle taking into account the mileage and the vehicle’s current market value.
What if I want to terminate the contract early?
Contract Hire - We can obtain a termination quote at any stage of the agreement on your behalf. The earlier in the agreement you terminate the more expensive it will be.
Finance Lease and Hire Purchase – You will receive a finance settlement figure from the finance house. It is then your responsibility to sell the vehicle and pay any shortfall that may arise.
Can I extend the contract?
Contract Hire - Usually we can arrange an extension of the agreement for a further 6 or 12 months depending on the mileage of the vehicle and the original contract term.
Finance Lease – you can extend the lease by paying a ‘peppercorn rental’ per annum equivalent to your previous monthly payments. So if your monthly lease payment was £250+vat per month your annual rental would now be £250+vat.
Hire Purchase – you will automatically own at the end.
Is insurance included?
No. You must arrange your own fully comprehensive insurance for the duration of the contract.
Is maintenance and servicing included?
This is optional. For a fixed monthly payment you can have full maintenance and servicing as part of your contract. See our
Maintenance section for more information.
Can I claim the VAT back on a lease?
If you are a VAT registered business and pay VAT at the standard rate you can claim back 100% of the vat on the finance payments and 100% of the VAT on any maintenance payments.
Will I be credit checked?
Yes at the time of ordering we will take the necessary details for the relevant credit underwriting department to do a full credit check. The response usually comes back from the finance company within a few hours.
Will you take my vehicle in part exchange?
We can offer a part exchange value but usually this will be less than you could get for the vehicle selling it privately.